ZEMA Wins Best Customer Service and Preferred System in Annual Software Survey
ZE PowerGroup Inc. (ZE) is pleased to share that ZEMA, ZE’s enterprise data management, analysis, and integration solution, has achieved top ratings in the 2014 Energy Risk Software Survey and Rankings. For the past five years in a row, software end-users voted ZEMA the #1 “Preferred System” in the Data Management category and for the third time in the past 5 years, #1 for “Best Customer Service.” ZEMA’s ability to seamlessly integrate with an organization’s E/CTRM systems, ERP systems, or any other internal applications was also noted, and end-users placed ZEMA #2 for “Ease of Integrating with other Systems”–again, a category ZE has consistently achieved a high ranking in.
“Over the past 12 months, we’ve rolled out the latest version of our software, ZEMA 4, and we have continued to provide our customers with ongoing business and technical services through training, consulting, and application support groups, yielding important innovations and increased efficiencies for ZEMA users,” said Waleed El-Ramly, Chief Product Officer at ZE. “This year’s survey results affirm that our continued focus on product enhancement and dedication to customer service is recognized by our clients and the industry.”
Dr. Zak El-Ramly, President and CEO at ZE, further added, “It is our goal at ZE to continually exceed expectations and to be recognized by our clients for the high quality and exceptional value ZE’s products and services offer. To achieve these awards year after year in an industry that is constantly growing and evolving is a testament to the high standards we have set for ourselves. We would like to thank our clients, partners, and friends for supporting us.”
For more information on ZEMA and ZE’s services, please visit www.ze.com.